Update on 2 October:

Our Audiology service is undergoing some necessary changes and improvements following a recent review: 

What you need to know:

• Temporary limiting some of our services: This will allow us to focus on resolving IT and equipment issues, improving our facilities, and ensuring that we meet all required standards.
• Urgent cases: We are prioritising urgent cases, particularly for children. We are working with neighbouring providers in South Yorkshire and Nottinghamshire to offer support and ensure these patients continue to receive care during this period.
• Current services: Some hearing aid repairs, counselling for tinnitus clinics, and certain diagnostic tests like Auditory Brainstem Response will still be provided.

What happens next:

We are working on a detailed plan that will outline the next steps and expected timelines for when services will resume.

Updates will be shared as more information becomes available and affected patients will receive direct correspondence. 

These temporary changes are expected to last until early in the new year.

If you have any questions or concerns, please contact DBTH’s Patient Advice and Liaison Service (PALS) on:

• Tel: (01302) 642764
• Freephone: 0800 028 8059
• Email: dbth.pals.dbh@nhs.net

Thank you for your understanding and support as we work to improve our services and deliver the best possible care.

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About Audiology

We provide audiology services over five locations:

• Sandringham Road Centre, Intake Doncaster DN2 5JH (please note that this service is separate to the practice and is NOT contactable through the GP number)
• Montagu Hospital, Mexborough, S64 0AZ
• Retofrd Hospital, Retford, DN22 7XF
• Bassetlaw Hospital, Worksop, S81 0BD
• Doncaster Royal Infirmary, Doncaster, DN2 5LT

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